Shipping policy
Delivery & Shipping Policy
At VINTGG, we are dedicated to providing a seamless shopping experience through efficient shipping for both our curated selection of brands and our own clothing. Please read this policy carefully for important information regarding the delivery of your orders.
1. Processing Time
- VINTGG Clothing: Items have a 2-3 working day processing & production time before shipping.
2. Delivery & Shipping Times
- VINTGG Clothing: Once your item has been processed, it typically takes 5-10 working days for shipping.
| Rates | Orders Over £75 | Processing Time | Transit Time | |
| VINTGG Clothing | £4.99 | FREE | 2-3 Working Days | 5-10 Working Days |
3. Courier Options
- VINTGG Clothing: We partner with several trusted couriers to deliver your order promptly, including: Evri, DPD, Royal Mail and more. For international orders, your local couriers will be used.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, allowing you to monitor the status of your delivery.
5. Damaged or Lost Items
If your item arrives damaged or is lost in transit:
- Please contact us within 7 days of receiving your order.
- We will work with you and the courier to resolve the issue promptly.
6. Returns and Refunds
For information regarding returns, exchanges, and refunds, please refer to our Returns Policy here.
7. Contact Us
If you have any questions about our shipping policy or your order, please feel free to contact our customer service team for assistance here.
